Then I was introduced to the wonderful people at VME, now V-LINC who volunteer their time to design equipment to make life a bit easier for the disabled. I knew it would be sample to get a new head-stick base from KKI. In fact, they can use the measurements for my lost visit and mail a new base to me.
When I contact V-LINK to get a new brush holder, this would be more challenging. It has been 9 years since the piece was designed and the person that I worked with move out of town. They could not find my file; it was looking like the design process was going to start from scratch.
Some times it does pay to save years and years of emails, because I was able to find the designers email but it did not work. Being that we live in this wonderful world of social networks, I found him on Facebook. He offered to call V-LINC and fill them in on the design on the holder. The ball is rolling down for a strike and is not going into the gutter.
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